Campus Technology

• Classrooms
• Classroom Displays
• Document Cameras
• Docking Stations and Display Driver
• Interactive Whiteboards
• Microsoft Surface Pro
• Increase Screen Timeout
• MLC Email
• Accessing your MLC email for the first time
• MLC Signage
• Signage System
• Phones
• About your phone
• Dialing
• Voicemail
• Transferring Calls
• User Control Panel (UCP)
• Call Recording
• Feature Codes
• Ringtones
• Create a Phonebook
• Sharing video files with students

Classrooms

Classroom Displays

MLC Classrooms in the WCC, Music Hall, and Music Center are equipped with a display that can be hooked up to your Surface Pro. There are three general display types; interactive whiteboard, projector, and TV. Please see the Interactive Whiteboard page for information on those specific devices. Instructions on connecting to the projectors and TVs can be found below.

TVs

• • Plug the USB cable from the docking station into your Surface Pro. There should be a label on the cable indicating it is the right one to plug into your computer.
  • Turn on the TV.
  • The default TV input is HDMI1. If your Surface Pro screen does not appear, use the Input button on the remote to select HDMI1.
  • The best screen resolution for your Surface Pro when using the TVs is 1920x1080. Click here for instructions on how to change it.
  • Some of the TVs are mounted on adjustable mounts. Please keep them pushed as close to the wall as possible to reduce strain on the mounts.

Projectors

• Plug the USB cable from the docking station into your Surface Pro. There should be a label on the cable indicating it is the right one to plug into your computer.
• Turn on the projector.
• The projector should default to the proper source to show your Surface Pro. If your Surface Pro screen does not appear, use the Source Search button on the remote.

Sound

• In most cases, sound is still run through the classroom speakers, not the TV. 
• Your Surface Pro needs to be connected via the USB to the docking station for sound to work. 
• Sound levels are controlled on your Surface Pro and through the volume knobs on the box found either in the podium or on the credenza. 

Document Cameras

There are currently two types of document cameras being utilized in classrooms on campus. Please reference either the room number or picture of the document camera to identify which type is in the classroom. 

HDMI Document Camera

These document cameras can be found in WCC 168 and the Art Lab.

Instructions

• Turn on the TV and document camera.
• Use the input button on the TV remote and choose HDMI 2.
• Put whatever you'd like to display underneath the camera.
  • Adjust the brightness using the arrows on the document camera.
  • Zoom in or out using the grey knob on the end.

 

USB Document Camera

These document cameras can be found in MC 217, MC 123, MH 205, WCC 278, WCC 276, WCC 162, WCC 181, and other classrooms.

Instructions

• Turn on the TV.
• Plug your Surface Pro into the docking station. 
• Open the Camera App on your Surface Pro
  • You can do this by typing camera into the search bar or clicking the Windows button in the lower-left corner and choosing Camera.
• The camera app will open on your Surface Pro. It will default to your webcam. 
• Click the camera icon in the upper right corner until the document camera appears on the screen. You will probably need to click it twice.
• If you are getting strange blue highlights on your image, make sure that the round camera icon    is selected on the right side of the screen.
• If the image on your screen appears upsidedown, press the teal button on the side of the document camera.

 

Docking Stations and Display Driver

In most classrooms around campus, MLC utilizes the Plugable UD-3900 Dual Display Universal Docking Station. Please follow the instructions below in order to utilize the docking stations.

Install the Driver

If you are coming on campus to teach or present, you will need to install the appropriate driver package for your operating system:

• Visit the Plugable site for the most up-to-date driver for your platform

Install the appropriate driver, restart the machine, then connect the docking station via USB and set your display settings as needed. Please read all pertinent information for your platform on that site.

Windows 10 Users

If you are using a device with a modern release of Windows 10, the drivers will often install automatically after a short while as long as you are connected to the wireless network on campus. If you run into issues, you can use the above link to install the drivers manually, but it is recommended that you let Windows 10 attempt the install automatically first.

macOS High Sierra (or lower) Users

It is not recommended that you use the classroom docking stations with macOS versions under 10.14 Mojave. If you have specific needs, please contact IT Services.

Interactive Whiteboards

Four of the WCC classrooms are equipped with interactive whiteboards (IWBs). These are sometimes also referred to as SMARTboards, interactive panels, touch screens, etc. There are currently two main types. Please reference the room numbers below to find out what type of board is in your room.

Newline Interactive Panel

Newline interactive panels can be found in WCC rooms 174 and 162.

Getting Started

• • Turn on the IWB either via the remote or the power button on the front of the display. 
  • Turn on the TV(s) with the remote.
  • Tap the IWB screen to start. You can use your finger or the stylus.

Using the Whiteboard

• • Tap the Whiteboard icon on the IWB.
  • Use your finger or the stylus to draw on the whiteboard.
  • You do not need to connect a computer to the IWB to use the whiteboard feature.
  • Whatever is drawn on the IWB will be displayed on the side monitor(s).

Displaying from a Computer

• • Plug the USB from the docking station on the podium into your Surface Pro. 
  • Double-tap HDMI 1 to display your Surface Pro on the IWB.
  • Whatever is on your Surface Pro and the IWB will also be displayed on the side monitor(s).
  • You can interact with your Surface Pro from the IWB. It's basically a giant touch screen.
  • The best screen resolution for your Surface Pro is 1920x1080. Click here for instructions on how to change it.

Additional Features

• • The Home  icon on either side of the IWB screen will take you back to the main screen. 
  • The Annotate icon on either side of the IWB screen will let you draw on whatever is on the screen.
  • The Marker  icon on either side of the IWB screen launches the whiteboard. 
  • The PC icon on either side of the IWB screen and on the home screen does not take you back to your Surface Pro. It tries to launch an internal PC, which is not a feature on our boards. 

 

Microsoft Surface Pro

Increase Screen Timeout

By default, the Surface Pro screen will go to sleep after 5 minutes of inactivity. Follow these steps to increase the time to 60 minutes.

Note: Following these steps will increase the time for one session - i.e. one class period. Follow the instructions below each time you want to increase the timeout.

Instructions

From the desktop:

• • Double click the Increase Timeout icon. 

• • • If you do not have this icon, follow the instructions below for using the ZENWorks application launcher.
  • A new window will pop up letting you know that your computer will stay awake for 60 minutes. Hide the window by clicking the minimize icon and continue your work. 

• • When you're done teaching or completing your task, click the X to close the program.

From the ZENWorks application launcher:

• • Open the ZENworks application launcher by following the instructions below.
    • Click on the up arrow in the bottom right of the screen.

• • • Click on the ZENworks  icon.
  • The ZENworks application launcher window will appear. 
  • Check if you are logged in by looking for your username in the top left corner of the window underneath the MLC logo.
    • If you are not logged in, click the hamburger icon in the upper left corner and click sign in.

• • • Use your MLC username and password to log into ZENworks and click ok. 

• • Double click the Increase Timeout icon in the application launcher window.

• • • If the icon does not appear, click the hamburger icon in the upper left corner and click refresh. 
  • A new window will pop up letting you know that your computer will stay awake for 60 minutes. Hide the window by clicking the minimize icon and continue your work. 

• • When you're done teaching or completing your task, click the X to close the program.

MLC Email

Accessing your MLC email for the first time

Your MLC Google Workspace Account password for your MLC email is different than your MLC Account (Moodle & Portal) password. To retrieve your initial password, follow these steps:

1. Log in to the MLC Portal at http://portal.mlc-wels.edu
2. Navigate to Directory > By Person using the top navigation bar
3. Click on the Me tab to view your directory entry
4. Take note of your Campus E-mail address (that will be the username for your MLC G Suite Account)
5. Click on the key to display your initial password, and write it down

MLC Signage

Signage System

The new signage system allows any staff or faculty member to submit signs through the signage website. This will let people manage their own signs. Once a sign is submitted, the Student Life Office will be able to approve them or request a revision, similar to how Portal News works.

First, visit https://signage.mlc-wels.edu and log in with your MLC Account credentials.

Submitting a sign is very straightforward. Simply click the Continue button under Upload Images.

You'll be prompted to select an image to upload on the next page:

The TVs around campus all use a 16:9 aspect ratio and are 1920x1080 pixels in size, but the signage system will do its best to fit images of other sizes.

Once you select a valid image, you can make some decisions on when and where the image should show, and add a comment.

If you leave a stop date blank, it will stay on the signs forever. Similarly, if you do not set a start date, the image will appear instantly on the selected screens.

Once you've checked to make sure you are happy with your sign, you can preview it with the View Fullscreen button, or use the Submit for Approval button. This will submit the sign to be approved by one of the administrators for the sign system.

If you realize you've made a mistake and want to modify one of your signs, you can do so from the Manage Signs menu that is accessible from the main page of the website. Any sign that you personally uploaded can be modified or deleted.

Phones

About your phone

Grandstream GXP2130

1. Line keys
   • We have 2 line keys, you can have 2 separate conversations of which one is on hold
2. Soft keys
   • depending on what you are doing, different menus will appear on these soft keys
3. Menu/OK key
   • Unordered List Item displays menu of information such as call history, status, contacts, etc.
4. Speaker
   • Allows switching between handset and speaker
5. Volume
   • Volume control for speaker and handset
6. Send
   • Place call after dialing number
7. Message Waiting
   • Flashes red when there is a new voicemail
8. Message
   • Dials your voicemail box
9. Contacts
   • Displays your phone books. The LDAP Directory has the MLC extensions preprogrammed
10. Hold
    • Places a call on hold
11. Navigation keys
    • Navigate through menu options
12. Transfer
    • Transfer call to another number or parking lot
13. Conference
    • Use to create a 3-way conference
14. Headset
    • Switch to headset if connected
15. Mute
    • Mute your speaker, handset or headset
    • If pressed when you are not in a call, this places your phone in the 'do not disturb' mode and sends all call immediately to voicemail
16. Multi-Purpose keys
    • These keys have been preprogrammed as call appearance buttons or busy lamp field (BLF) for office groups allowing you to pick up calls for each other. They are unprogrammed for indidividuals.
    • On classroom phones they have been pre-programmed as speed dial buttons for IT Services, HR, Nurse, etc.

Dialing

Internal extension information

Faculty and staff have 3 digit extensions in the range 100-399. You can use the LDAP Directory on the phone to search for extensions of faculty and staff, or use the phone link on portal

Classrooms are all 4 digit extensions:

Local Calls

Calls to the exchanges below are considered to be local. All phones are allowed to place local calls. To place a local call dial 9 followed by the 7 digit number. (9 XXX XXXX)

Long Distance Calls

Long distance calls are only allowed on faculty and staff phones. Phones in common areas or classrooms cannot place long distance calls. No long distance access codes are needed. To place a long distance call dial 9 then 1 followed by the area code and 7 digit number. (9 1 XXX XXX XXXX)

Voicemail

Faculty and staff phones are configured for voicemail. Phones in common areas and classrooms do not have voicemail boxes.

All voicemail messages are also emailed as a .wav file to your MLC email address. You can listen to your voicemail messages on any computer or smart device with audio capabilities. (Note- deleting the email does not delete the message from your voicemail box.)

Voicemail guide and setup

Use this printable guide

Transferring Calls

When in an active call…

1. Press the transfer button or the soft key labeled Transfer on the display
2. Dial the extension number of the receiving party. (Note: dial * then the extension to send the caller directly to voicemail)
3. Choose between the soft keys BlindTrnf (blind transfer) or AttTrnf (attended transfer)
4. If BlindTrnf was selected, the call was transferred and you may hang up
5. If AttTrnf was selected, the caller is placed on hold while you call the extension. Use this in a situation where you want to screen callers. If the person does not answer, press Cancel then Resume on the soft key label to be connected back with the caller. If the person does answer, press the Transfer soft key to complete the transfer, or the Split soft key to go back to the caller when the transfer is refused.

User Control Panel (UCP)

1. The User control panel (UCP) is a web based GUI that allows you to set up dashboards and customize widgets that allow you to view and control call events, forwarding, history, conferences, fax, and voicemail to name a few.
2. If you are a first time user, request access from IT Services by email at support@mlc-wels.edu

3. To access your UCP (currently accessible only from campus) follow this link https://pbx.mlc-wels.edu/ucp/

Initial login
Adding a widget
Call Forward
Call History
Voicemail

Call Recording

If you feel that you have a need to record conversations, contact IT Services for access.

Once given permission (request permission from IT Services), you can record any call that you are on by pressing *1 while on the call. Call recordings are accessed through your User Control Panel (UCP)

Feature Codes

Managing Call Forwarding Feature Codes

A phone user can dial feature codes in conjunction with forwarding numbers to turn call forwarding on or off for different conditions. Forwarding numbers can be local extensions or remote phone numbers.

Voice Mail

Voicemail can also be accessed by pressing the key with the envelope on your phone.

Managing Do Not Disturb

This feature can also be toggled by pressing the mute button.

Managing Call Recording

Information Services

Speed Dial Programming

You can program multiple speed dial numbers on your phone. When prompted, enter the speed dial location, followed by the telephone number

Ringtones

Our phones are capable of using the default system ringtone and 3 additional ringtones that can be customized by the administrator (IT Services). We are currently experimenting with ringtones, trying to find professional sounding ringtones. Each of you may select any one of the four available ringtones. The video below walks you through the process.

Note: You may need to set these each day until I figure out how to keep it from resetting each day.

Create a Phonebook

View the video below to create a phonebook of frequently called numbers. Feel free to experiment with the fields that are available. Use as many or few as you wish.

Sharing video files with students

You can find instructions for how students can share video files with instructors at https://help.mlc-wels.edu/books/new-to-online-learning/page/share-a-video-file-with-my-instructor and they work just as well for instructors. However, you can also create a folder with the proper sharing settings so that it is easy to upload files, grab the sharing link, and link in Moodle.

A friendly reminder, please default to storing as much of the large video files in your Google Drive account as possible at this time.

• Create a folder in Google Drive to share the files in. Give it a name you will easily remember so that you can come back and share more files in the future.
• Modify the sharable link settings so that you can share with anyone at Martin Luther College. This will make sharing the files in the folder really easy.
• Upload your files. Remember, please use Google Drive for any large files (like videos).
• Select the file and then select the sharable link settings. Copy the link from the resulting menu.
• Copy and paste that link wherever you'd like to share files with your students (probably Moodle). Remember, if you want your students to be able to stream the video it will take time for Google to process it. However, they are still able to download the video and view it themselves until the process is finished.

That's really it. However, you can watch a helpful video as well to see it in action!