Feature Codes

Managing Call Forwarding Feature Codes 

 A phone user can dial feature codes in conjunction with forwarding numbers to turn call forwarding on or off for different conditions. Forwarding numbers can be local extensions or remote phone numbers. 

 

 

 

 

 

 Code 

 Action 

 

 

 

 

 *72 

 Activate call forward  ALL  - extension will not ring, call is immediately forwarded. If the call is not answered, voicemail is handled by the  forwarding number  i.e. cell phone voicemail 

 

 

 *73 

 Deactivate call forward  ALL 
 

 

 

 *90 

 Activate call forward  BUSY  - call is forwarded if the line is busy 

 

 

 *91 

 Deactivate call forward  BUSY 
 

 

 

 *52 

 Activate call forward  NO ANSWER  -extension will ring 3 times, then call is forwarded for 3 rings. If call is not answered, voicemail for the  extension  is engaged. 

 

 

 *53 

 Deactivate call forward  NO ANSWER 
 

 

 

 

 

 

 Voice Mail 

 Voicemail can also be accessed by pressing the key with the envelope on your phone. 

 

 

 

 

 

 Code 

 Action 

 

 

 

 

 *97 

 Access voicemail from your extension. 

 

 

 *98 

 Access voicemail from  selected  extension. Allows you to access your voicemail, or someone else's from  any  extension 

 

 

 

 

 

 Managing Do Not Disturb 

 This feature can also be toggled by pressing the  mute  button. 

 

 

 

 

 

 Code 

 Action 

 

 

 

 

 *78 

 DND Activate 

 

 

 *79 

 DND Deactivate 

 

 

 *76 

 DND Toggle 

 

 

 

 

 

 Managing Call Recording 

 

 

 

 

 

 Code 

 Action 

 

 

 

 

 *1 

 Toggle In-Call Recording 

 

 

 

 

 

 Information Services 

 

 

 

 

 

 Code 

 Action 

 

 

 

 

 *69 

 Call trace 

 

 

 *65 

 Speak your extension 

 

 

 *60 

 Speaking clock 

 

 

 

 

 

 Speed Dial Programming 

 You can program multiple speed dial numbers on your phone. When prompted, enter the speed dial location, followed by the telephone number 

 

 

 

 

 

 Code 

 Action 

 

 

 

 

 *75 

 Set up the speed dial location and number 

 

 

 *0X or *0XX 

 Access and dial the number stored in location X or XX, etc