Transferring Calls

When in an active call… 

 

 

 Press the transfer button or the soft key labeled  Transfer  on the display 

 

 

 Dial the extension number of the receiving party. ( Note: dial * then the extension to send the caller directly to voicemail ) 

 

 

 Choose between the soft keys  BlindTrnf  (blind transfer) or  AttTrnf  (attended transfer) 

 

 

 If  BlindTrnf  was selected, the call was transferred and you may hang up 

 

 

 If  AttTrnf  was selected, the caller is placed on hold while you call the extension. Use this in a situation where you want to screen callers. If the person does not answer, press  Cancel  then  Resume  on the soft key label to be connected back with the caller. If the person does answer, press the  Transfer  soft key to complete the transfer, or the  Split  soft key to go back to the caller when the transfer is refused.