COVID-19 Remote Working

COVID-19 has forced some of our staff to need to work remotely. This area will capture pertinent information to make your work away from campus easier.

Remote Working Introduction

In response to COVID-19 and the continued restrictions on campus, Network Services has put together some remote work options for various groups on campus. This area gathers together helpful information on what you can do while you are off campus and how to accomplish those tasks.

Support Options

While it is nice to be able to drop in and talk with Network Services personnel, now that we are apart (even if only for a short time) we are looking at revamping our support options to better be able to serve remote employees and students.

As such, it is recommended that you utilize the Martin Luther College Support page to send a support request in or email support@mlc-wels.edu to do the same. This will allow us to easily assign issues to the right person or schedule a time when we can talk or meet with you remotely to handle your support case.

Stay tuned for more information on possible revised hours of operation as well.

Remote Work Resources

Martin Luther College

Connecting to the VPN

Some of your work will require you to connect to the Martin Luther College network here on campus and in order to accomplish that, your machine will need to initiative a VPN (Virtual Private Network) connection. This process creates a secure, private "tunnel" between your computer and the network at MLC.

You can view a video on how to connect and disconnect or read the instructions below. In order to follow these instructions you will need to receive permission from the MLC Human Resources office and have your device setup by MLC Network Services.

Connecting to the VPN

  1. Find the OpenVPN GUI client icon in the Windows taskbar at the lower right of your screen. You may need to click the Show hidden icons arrow to get it to show up.
    VPN1.png
  2. Right click on the OpenVPN GUI client icon and left click on Connect.