Printing

Students, Faculty, and Staff all have access to print services around campus. We utilize Micro Focus iPrint and PaperCut to handle the print and print accounting services respectively. You can find additional information in the pages.

Printing Overview

The purpose of this page is to give a “10,000 foot” overview of how printing works on campus. This is mainly for informational purposes.

What Happens to Your Print Job

  1. Your computer submits a job to iPrint with the name of the printer you want to print to, your computer or Novell username
  2. iPrint submits the job to PaperCut for approval based on the username attached and the print job type (color, duplex, etc.)
    • The print job is now being held by iPrint until it hears back from PaperCut
  3. PaperCut now checks the print job
    • It checks if the username is in the system, how much the print job “costs”, and if the person has the needed print credit available to complete the job
    • If PaperCut fails a check, it will cancel the job on iPrint and nothing will print
  4. If iPrint gets the “all clear” from PaperCut, then the print job is released to the printer you chose and is printed

Print Credit

MLC uses PaperCut to handle the print credit and print resource reporting.

Logging Into Your PaperCut Account

  1. Visit http://papercut.mlc-wels.edu from an MLC-managed computer (office computer, wired faculty laptop, computer lab desktop)
  2. On the resulting page, login with your MLC username and password
  3. You are now logged in

What You Can Do

From this site you can do the following things:

Adding Print Credit

Please stop in at IT Services during our open hours to have someone add print credit to your account. We currently accept the following payment types for print credit:

Troubleshooting

Troubleshooting

Here are some simple things to check if printing is not working as you would expect or hope.