Transferring Calls

When in an active call…

1. Press the transfer button or the soft key labeled labeled Transfer  on the display
2. Dial the extension number of the receiving party. (Note: dial * then the extension to send the caller directly to voicemail)
3. Choose between the soft keys keys BlindTrnf  (blind transfer) or or AttTrnf  (attended transfer)
4. If If BlindTrnf  was selected, the call was transferred and you may hang up
5. If If AttTrnf  was selected, the caller is placed on hold while you call the extension. Use this in a situation where you want to screen callers. If the person does not answer, press press Cancel then  then Resume  on the soft key label to be connected back with the caller. If the person does answer, press the the Transfer  soft key to complete the transfer, or the the Split  soft key to go back to the caller when the transfer is refused.