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Password Help

MLC Accounts

At MLC you have two primary accounts to keep track of your MLC Account and your MLC Google Workspace (formerly G Suite) Account. This page will outline some information on passwords for those two accounts. MLC Account We have recently rolled out the ability ...

Getting Started

MLC Accounts

As a student, you will have access to private web pages on the MLC Portal through your personal MLC Account login. Throughout your enrollment as a student at MLC you will use the Portal to view grades and transcripts, as well as many other functions that will ...

Printing Overview

IT Services Printing

The purpose of this page is to give a “10,000 foot” overview of how printing works on campus. This is mainly for informational purposes. What Happens to Your Print Job Your computer submits a job to iPrint with the name of the printer you want to print...

Print Credit

IT Services Printing

MLC uses PaperCut to handle the print credit and print resource reporting. Logging Into Your PaperCut Account Visit http://papercut.mlc-wels.edu from a campus network On the resulting page, login with your MLC Account username and password You ...

Troubleshooting

IT Services Printing

Here are some simple things to check if printing is not working as you would expect or hope. Are you printing to the printer you expect? Some machines have more than one printer installed. Check to make sure that the proper printer is selected from the p...

Micro Focus Filr

IT Services Services

Micro Focus Filr is a service offered by MLC IT Services to give students, faculty, and staff access to their files stored on the campus file servers wherever they are … on (almost) whatever device they want! The Basics You'll need to know what your MLC Acco...

Purchasing Software

IT Services Services

Instructions Students, faculty and staff at Martin Luther College have the opportunity to purchase software at discounted rates. To do so, follow these instructions: Visit http://portal.mlc-wels.edu and login with your MLC Account Click on Tool...

Spyware & Malware

IT Services Services

Malware is the single largest source of problems for students (and faculty!) who bring their machines to us for repair. Spyware, rootkits, and trojans are waiting to infect your system. While you can never completely protect yourself, we strongly encourage pr...

Copyright Infringement

IT Services Policies & Guidelines

As required by law, Martin Luther College (MLC) is notifying all students of the copyright law concerning music and video. Please read the following. Sharing Music and Videos In simple terms, possession of a song or movie that you have not paid for is illega...

Acceptable Use Policy

IT Services Policies & Guidelines

This Acceptable Use Policy (AUP) document, including the following list of Prohibited Activities, is an integral part of your access to the network at Martin Luther College. If you engage in any of the activities prohibited by this AUP document Martin Luther C...

MLC Student-Owned Devices Policy

IT Services Policies & Guidelines

Students at MLC are expected to have a student-owned computing device available for use both in and for their course. It is up to the individual instructor as to how devices will be used for their courses. Not every instructor will use the devices on a daily b...

Dorm Networking

IT Services Networking

Residential students have a number of options for connecting their devices to the campus-wide network and gaining access to both MLC-offered services and the greater Internet. Depending on your room, and the device you wish to connect, the steps you follow to ...

Wireless Networks

IT Services Networking

Martin Luther College maintains three wireless networks throughout the main campus and the Early Childhood Learning Center: MLC Guest WLAN MLC Student WLAN MLC Academic WLAN Click the above links for more information. MLC Guest WLAN The MLC Guest WLA...

Known Issues

IT Services Networking

This page will contain known issues that students, faculty, and staff have run into with connecting and using devices on campus. Internet of Things TP-Link Kasa Smart Plug This device requires connecting to a protected wireless network, but does not support...

Laundry Facilities

Student Life

The laundry facilities on campus are free to use by all student currently living on campus. Each dorm has at least one laundry room (with Augustana having two very close to each other) and the laundry facilities are open 24 hours a day. In Spring 2017, the la...

Work Orders

Environmental Services

You can submit work orders for Environmental Services online. Submitting work orders requires an account. If you have any issues, please contact Environmental Services. If You Know Your SchoolDude Account Information Visit https://login.myschoolbuilding.c...

Getting Help and Support

Archived Information

Please use any or all of the following methods to reach out to your friendly and encouraging tech support team. We're here to help!  Online Support If you need help with setting up your course, want to schedule a one-on-one session, or just have some questio...

Sharing video files with students

Campus Technology

You can find instructions for how students can share video files with instructors at https://help.mlc-wels.edu/books/new-to-online-learning/page/share-a-video-file-with-my-instructor and they work just as well for instructors. However, you can also create a fo...

Remote Working Introduction

COVID-19 Remote Working

In response to COVID-19 and the continued restrictions on campus, IT Services has put together some remote work options for various groups on campus. This area gathers together helpful information on what you can do while you are off campus and how to accompli...

Connecting to the VPN

COVID-19 Remote Working

Some of your work will require you to connect to the Martin Luther College network here on campus and in order to accomplish that, your machine will need to initiative a VPN (Virtual Private Network) connection. This process creates a secure, private "tunnel" ...