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Feature Codes

Managing Call Forwarding Feature Codes

A phone user can dial feature codes in conjunction with forwarding numbers to turn call forwarding on or off for different conditions. Forwarding numbers can be local extensions or remote phone numbers.

CodeAction
*72Activate call forward ALL - extension will not ring, call is immediately forwarded. If the call is not answered, voicemail is handled by the forwarding number i.e. cell phone voicemail
*73Deactivate call forward ALL
*90Activate call forward BUSY - call is forwarded if the line is busy
*91Deactivate call forward BUSY
*52Activate call forward NO ANSWER -extension will ring 3 times, then call is forwarded for 3 rings. If call is not answered, voicemail for the extension is engaged.
*53Deactivate call forward NO ANSWER

Voice Mail

Voicemail can also be accessed by pressing the key with the envelope on your phone.

CodeAction
*97Access voicemail from your extension.
*98Access voicemail from selected extension. Allows you to access your voicemail, or someone else's from any extension

Managing Do Not Disturb

This feature can also be toggled by pressing the mute button.

CodeAction
*78DND Activate
*79DND Deactivate
*76DND Toggle

Managing Call Recording

CodeAction
*1Toggle In-Call Recording

Information Services

CodeAction
*69Call trace
*65Speak your extension
*60Speaking clock

Speed Dial Programming

You can program multiple speed dial numbers on your phone. When prompted, enter the speed dial location, followed by the telephone number

CodeAction
*75Set up the speed dial location and number
*0X or *0XXAccess and dial the number stored in location X or XX, etc