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About your phone

Campus Technology Phones

Grandstream GXP2130 Line keys We have 2 line keys, you can have 2 separate conversations of which one is on hold Soft keys depending on what you are doing, different menus will appear on these soft keys Menu/OK key Unord...

Dialing

Campus Technology Phones

Internal extension information Faculty and staff have 3 digit extensions in the range 100-399. You can use the LDAP Directory on the phone to search for extensions of faculty and staff, or use the phone link on portal Note - To leave a voicemail for...

Voicemail

Campus Technology Phones

Faculty and staff phones are configured for voicemail. Phones in common areas and classrooms do not have voicemail boxes. To access your voicemail from your phone, press the message button on your phone or dial *97, enter the password To access y...

Transferring Calls

Campus Technology Phones

When in an active call… Press the transfer button or the soft key labeled Transfer on the display Dial the extension number of the receiving party. (Note: dial * then the extension to send the caller directly to voicemail) Choose between the sof...

User Control Panel (UCP)

Campus Technology Phones

The User control panel (UCP) is a web based GUI that allows you to set up dashboards and customize widgets that allow you to view and control call events, forwarding, history, conferences, fax, and voicemail to name a few. If you are a first time user, req...

Call Recording

Campus Technology Phones

If you feel that you have a need to record conversations, contact IT Services for access. Once given permission (request permission from IT Services), you can record any call that you are on by pressing *1 while on the call. Call recordings are accessed throu...

Feature Codes

Campus Technology Phones

Managing Call Forwarding Feature Codes A phone user can dial feature codes in conjunction with forwarding numbers to turn call forwarding on or off for different conditions. Forwarding numbers can be local extensions or remote phone numbers. Code ...

Ringtones

Campus Technology Phones

Our phones are capable of using the default system ringtone and 3 additional ringtones that can be customized by the administrator (IT Services). We are currently experimenting with ringtones, trying to find professional sounding ringtones. Each of you may sel...

Create a Phonebook

Campus Technology Phones

View the video below to create a phonebook of frequently called numbers. Feel free to experiment with the fields that are available. Use as many or few as you wish.